When you buy artificial grass for your home or commercial space, you'll likely receive a warranty to protect you against any defects in the product. However, it is important to note that not all warranties provide the same level of protection. Coverage can vary across turf companies and even within the products they sell, so you'll need to take the time to evaluate the specific details of the warranties for the synthetic turf products you are considering, as this can impact your final decision.  Call us today to have all of your questions answered!

Warranty Term Length 

With some  warranties, you'll get coverage for a specified length of time, like 10 or 15 years. In other cases, you'll receive a lifetime warranty. However, lifetime doesn't always mean what you might think it means. In the best-case scenario, lifetime will apply to your full life, meaning that you can make a warranty claim for your artificial grass at any time in the future.

Oftentimes, though, lifetime refers to the expected lifespan of the turf, which could fall into a wide range, depending on the quality of the product. If the life expectancy of artificial grass under normal use is only 10 years, that would be the extent of your warranty.

It is also important to note whether the warranty will cover future owners or only the original purchaser. If you sell your property, the new owner may not be able to reap the benefits of the warranty.

Warranty Scope and Limitations 

You'll also need to evaluate what is covered under the warranty. Some warranties may only cover the artificial grass itself, while others may include the base, infill, and accessories as well. It is important to understand exactly what is included so you don't run into any surprises if you need to make a claim in the future.

Required Maintenance 

In most cases, you'll be required to take care of your artificial grass as directed by the manufacturer. Failing to keep up with basic  maintenance tasks like cleaning the turf and aerating the infill could invalidate your warranty, leaving you unable to make a claim for any damage. Of course, you'll want to care for your synthetic grass over the years anyway to keep it looking great, but it is still important to know the exact requirements to maintain your warranty.

Warranty Servicer 

In some cases, the warranty will be provided by the turf manufacturer, though it could also be furnished through the installer or even a third-party organization, like an insurance company. If the  artificial grass warranty does not come directly from the manufacturer, it could simply be because the company is small and doesn't have the capacity to manage it.

However, it could raise a red flag as to the quality of the product if the manufacturer isn't willing to cover it themselves. Third-party warranties can also be more challenging to utilize, as an outside company is likely not as familiar with artificial grass products as the manufacturers themselves.

Learn More About Artificial Grass Warranties 

We'll be more than happy to walk you through the details of the warranties on our artificial grass products to help you make an informed decision. We carry products with industry leading warranties to ensure that our customers get the best value and care at every step of their artificial grass journey.  Reach out today for more information.